Responsible for delivering crisis and mental health counselling that provides guidance and support to clients who are facing challenges and dealing with various problems, crises/stress of adjusting to life in Canada, or due to high needs and situations. The Counsellor provides short-term support and service planning to clients and effectively link these clients to the appropriate mainstream services as applicable, including referring them to support groups, professional or clinical counselling services, and peer networks. Familiarity with other services and resources in the community to work together with other organizations to provide accurate information and support is a requirement. Also, the Counsellor provides education to individuals and groups in the community with a focus on high-risk populations to promote mental health awareness and resilience.